2026/01/29

General Privacy Statement

InnerHubPro is committed to respecting your privacy and protecting your personal data in compliance with applicable Canadian privacy laws and international standards. This privacy statement explains what data we collect, how we use it, your rights, and how we safeguard your information throughout your engagement with our programs.

InnerHubPro Inc. 1535 Kingston Road, Scarborough ON M1N 1R5, Canada [email protected]
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Key Definitions

To better understand this policy, please review the following definitions about key terms used regarding your data and privacy.

Personal Data means any information relating to an identified or identifiable natural person, such as your name, contact details, or program participation information.
Processing refers to any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
User means any individual who accesses or uses InnerHubPro services and programs.
Service refers to the personal development and mindset training programs provided by InnerHubPro.
Cookies are small text files stored on your device to help enhance user experience and analyze site usage patterns.
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Information We Collect

We collect personal data that you voluntarily provide to facilitate your participation and improve your experience.

Data You Provide Us

When you sign up or interact with InnerHubPro, we may collect the following types of personal information:

  • Full name and contact details such as email address and phone number.
  • Payment and billing information necessary for subscription processing.
  • Profile information including interests and preferences related to personal development.
  • Feedback, survey responses, and communication records with our support team.
  • Content you submit during program participation like assignments or assessments.
  • Technical information when you register or use interactive features.

Data Collected Automatically

Some information is collected automatically to optimize our services and ensure security:

  • IP address and browser type to improve platform compatibility.
  • Browsing behavior and interaction logs to analyze user engagement.
  • Device type and operating system to tailor user experience.
  • Referring URLs and navigation paths within our website.
  • Cookie identifiers used to manage session persistence and preferences.
  • Error reports and crash analytics to maintain service stability.

Information From Third Parties

We may receive certain information from trusted third-party service providers to support our operations:

  • Payment gateways for transaction verification.
  • Analytic tools for anonymized user behavior insights.
  • Marketing platforms for communication delivery and preference management.
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Why We Collect Your Data

We use your personal data only for legitimate purposes that enhance your InnerHubPro experience such as:

  • Enrolling and managing your participation in courses and events.
  • Processing payments and subscriptions securely.
  • Improving our website, content, and training offerings based on your feedback.
  • Communicating updates, support information, and relevant notifications.
  • Ensuring compliance with legal obligations and preventing fraud.
  • Analyzing service usage to tailor content and tools to your needs.
  • Maintaining records related to your interactions and progress.
  • Conducting marketing activities with your explicit consent where applicable.
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Legal Grounds for Data Processing

To lawfully process your data, InnerHubPro relies on the following legal bases:

  • Your consent to specific activities such as marketing emails.
  • Performance of a contract you entered by subscribing to our services.
  • Compliance with legal obligations binding InnerHubPro.
  • Legitimate interests pursued by InnerHubPro to enhance service quality and security.
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Compliance with GDPR

Even as a Canadian-based service, InnerHubPro respects the principles of the GDPR for users in applicable jurisdictions:

  • Providing transparent information about processing activities.
  • Allowing access, correction, and deletion of your personal data.
  • Offering options to restrict or object to certain processing.
  • Facilitating data portability upon request.
  • Acknowledging the right to lodge complaints with supervisory authorities.
  • Ensuring data security through technical and organizational measures.
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Cookie Policy

InnerHubPro uses cookies to improve site functionality and understand usage patterns.

We employ session cookies, persistent cookies, and third-party cookies as described in our detailed cookie banner and controls.

Categories include necessary cookies, performance cookies, functionality cookies, and targeting cookies activated only with your consent.

You may manage or disable cookies via your browser settings or through our cookie consent management tool.

Learn more about our cookie usage

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Sharing Your Information

InnerHubPro does not sell your personal data. We share your information only when necessary with:

  • Service providers assisting with payment and customer support.
  • Legal authorities when required by law.
  • Marketing partners with your prior consent.
  • Data analytics platforms under strict confidentiality agreements.
  • Affiliated service providers to deliver enhancements or new offerings.
  • Security providers to help detect and prevent unauthorized activities.
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International Data Transfers

Some data may be transferred outside Canada to trusted third parties located in countries with adequate data protection standards.

We ensure appropriate safeguards such as standard contractual clauses or verified certifications to protect your information during any international transfer.

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Data Retention

We retain personal data only as long as necessary to fulfill service delivery, legal obligations, and legitimate business interests.

Account information is maintained throughout the subscription period and for a reasonable time afterward for recordkeeping.

Communication records are kept for a defined retention period to resolve inquiries and improve services.

Technical logs that aid in troubleshooting and security are deleted periodically according to our policies.

Upon account termination or upon request, we delete or anonymize your personal data in compliance with regulatory requirements.

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Data Security

InnerHubPro implements a variety of security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

  • Use of encryption protocols during data transmission and storage.
  • Access control procedures limiting data to authorized personnel only.
  • Regular security audits and updates of hardware and software systems.
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Your Data Privacy Rights

You have comprehensive rights regarding your personal data including

  • The right to access, correct, or erase your data through InnerHubPro’s user portal or by contacting support.
  • The right to object to processing or request restrictions where applicable under applicable Canadian or international law.
  • The right to request access to the personal data we hold about you, and to obtain information on how it is being processed.
  • The right to request correction of any inaccurate or incomplete personal data to ensure your information is up to date.
  • The right to request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
  • The right to restrict or object to certain processing activities based on your preferences and applicable laws.
  • The right to data portability, allowing you to receive a copy of your data in a structured, commonly used format.
  • The right to withdraw consent at any time where processing is based on your explicit consent, without affecting lawful processing prior to withdrawal.
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How to Exercise Your Privacy Rights

If you wish to exercise any of your rights regarding your personal information, please contact us at InnerHubPro. Provide sufficient details to help us verify your identity and your request. We will respond to your inquiry as soon as possible and in accordance with applicable legislation.

[email protected]

We aim to respond to privacy rights requests within 30 days of receipt. In some cases, if necessary, this period may be extended by an additional 30 days and you will be informed accordingly.

Marketing Communications

We may use your personal information to send you promotional materials, newsletters, and updates about our personal development and mindset training programs. You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

To unsubscribe from marketing messages, click the unsubscribe link included in all marketing emails or email us at [email protected] with your request.

Children's Privacy

InnerHubPro does not knowingly collect personal information from children under 16 years of age without parental consent. If we discover that we have inadvertently collected such information, we will take reasonable steps to delete it promptly.

Links to Third-Party Websites

Our website may contain links to external sites that are not operated by InnerHubPro. We encourage you to review the privacy policies of these third-party websites as we have no control over and assume no responsibility for their content or privacy practices.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We recommend reviewing this page regularly to stay informed about how we protect your information.

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Contact Information

If you have any questions or concerns about this privacy policy or your personal data, please contact us at 1535 Kingston Road, Scarborough ON M1N 1R5, Canada, or via email at [email protected].

+14164929321
1535 Kingston Road, Scarborough ON M1N 1R5, Canada